Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal data when you visit our website, www.slimitsolutions.com, operated by Slim IT Solutions LTD ("we," "our," or "us"). We are committed to safeguarding your privacy and ensuring that your personal data is protected in accordance with the applicable data protection laws, including the General Data Protection Regulation (GDPR) and Bulgarian data protection laws.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, and other contact details you provide voluntarily.
  • Usage Data: Information about how you access and use the website, including IP address, browser type, operating system, device information, and pages visited.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track the activity on our website (please refer to our Cookie Policy for more details).
  • Communication Data: Any communication you send to us, including inquiries, complaints, or other messages.

2. How We Use Your Data

We may use your personal data for the following purposes:

  • To Provide Services: To process transactions, respond to your inquiries, and provide the requested services.
  • To Improve Our Website: To analyse usage trends and improve our website’s functionality and user experience.
  • To Communicate with You: To send you updates, promotional content, or other relevant information, with your consent.
  • To Comply with Legal Obligations: We may process your data when necessary to comply with legal obligations or respond to legal claims.
  • For Marketing Purposes: To send you marketing information, newsletters, or promotional offers, but only with your explicit consent.

3. Data Sharing

We may share your personal data with the following parties:

  • Service Providers: Third-party vendors who help us provide services, such as payment processors, IT service providers, or customer support services.
  • Legal Authorities: When required by law, we may disclose your personal data to regulatory authorities, law enforcement, or other legal entities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to a new owner.

We ensure that any third parties with whom we share your data are obligated to keep it secure and to use it only for the purposes specified.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

Under the GDPR and Bulgarian data protection laws, you have the following rights:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You may request the correction of inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data in certain circumstances.
  • Right to Restriction of Processing: You may ask us to limit the processing of your data in certain situations.
  • Right to Data Portability: You have the right to receive your data in a commonly used format or request its transfer to another controller.
  • Right to Withdraw Consent: If processing is based on consent, you have the right to withdraw it at any time.
  • Automated Decision-Making: You have the right not to be subject to automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us at connect@slimitsolutions.com.

6. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction.

7. International Data Transfers

If we transfer your data outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your privacy, such as using standard contractual clauses approved by the European Commission. By providing us with your personal data, you are consenting to this potential transfer of your data. At all times, we remain responsible for how your data is managed and handled.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant updates via email or through a notice on our website.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us at:

Company Name: Slim IT Solutions LTD

Address: Manastirski Livadi Residence, Triaditsa District, Building 68, Entrance G, 1st Floor, Apartment 8, 1404, Sofia, Bulgaria

Email Address: connect@slimitsolutions.com

Phone Number: +380634539579

Registration Number: 206572978